Privacy Policy

Last Updated: 13 June 2026

1. Introduction

NeuralClear ("we", "us", "our") is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your data when you use our freight audit and customs documentation services.

2. Data We Collect

• Document Data: PDFs uploaded for auditing (invoices, rate confirmations, bills of lading)
• Contact Information: Email address for report delivery
• Usage Data: Page views, audit counts, feature usage

3. How We Use Your Data

• Process and analyze uploaded documents
• Deliver audit reports
• Improve our AI models
• Communicate account and service updates

4. Data Retention

Uploaded documents are retained for 30 days to allow report regeneration, then automatically deleted. Account information is retained while your subscription is active.

5. Your Rights

Under GDPR, you have the right to access, correct, or delete your personal data. Contact us at ops@getneuralclear.com.

6. Contact

NeuralClear
Email: ops@getneuralclear.com